Returns & Exchanges

At Beehive Wool Shop, we want you to be fully satisfied with your purchase. If your yarn or supplies aren't the perfect fit for your project, you can return unused items in their original condition within 30 days of purchase.

1

Verify Eligibility

Ensure your items are in original, sellable condition with labels intact; please note that patterns, needles, and sale items are final sale.

2

Contact Support

Email our customer service team with your order number to request a Return Merchandise Authorization (RMA) and receive the return shipping address.

3

Package Your Items

Securely pack the items in their original packaging if possible and include a copy of your packing slip or order confirmation inside the box.

4

Ship and Refund

Send your package via a tracked carrier; once received and inspected at our shop, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing